How AI Chatbots Are Improving Customer Service SearchGPT aims to elevate search queries with “timely answers” from across the internet, as well as the ability to ask follow-up questions. The temporary prototype is currently only available to a small group of users and its publisher partners, like The Atlantic, for testing and feedback. OpenAI is...

Recommendations for designing conversational companion robots with older adults through foundation models To alleviate loneliness among older adults, companion robots can provide users with the opportunity to reconnect with friends and family, thereby, mitigating the risks of over-reliance on interaction with technology. Foundation models capable of utilizing tools for social media, phones, and various devices...

ConverseNow Acquires Valyant AI, Consolidating the Drive Towards Voice AI Drive-Thru Restaurant Technology We see AI as a powerful tool to address waste in the restaurant industry, which is ultimately a drag on margins. Predictive AI could one day equip operators with demand forecasts, helping them adjust purchasing and inventory management to prevent over-ordering and...